PRIVACY POLICY

Updated at June 3rd, 2025

Exola (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Exola.

This Privacy Policy applies to our app, and its associated subdomains (collectively, our “Service”) alongside our application, Exola.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

Cookie

Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company

When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Exola, (120 Ago Palace Way, Okota Lagos), that is responsible for your information under this Privacy Policy.

Country

Where Exola or the owners/founders of Exola are based, in this case is Nigeria.

Customer

Refers to the company, organization or person that signs up to use the Exola Service to manage the relationships with your consumers or service users.

Device

Any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Exola and use the services.

IP Address

Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personnel

Refers to those individuals who are employed by Exola or are under contract to perform a service on behalf of one of the parties.

Personal Data

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service

Refers to the service provided by Exola as described in the relative terms (if available) and on this platform.

Third-party Service

Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

App/Application

Exola app, refers to the SOFTWARE PRODUCT identified above.

You

A person or entity that is registered with Exola to use the Services.

This Privacy Policy was created with Termify.

What Information Do We Collect?

We collect information from you when you visit our app, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

Personal Information

Mobile Device Information (Optional)

We also collect information from mobile devices for a better user experience, although these features are completely optional:

When Does Exola Use End User Information from Third Parties?

Exola will collect End User Data necessary to provide the Exola services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated.

You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When Does Exola Use Customer Information from Third Parties?

We receive some information from the third parties when you contact us.

For example, when you submit your email address to us to show interest in becoming a Exola customer, we receive information from a third party that provides automated fraud detection services to Exola.

We also occasionally collect information that is made publicly available on social media websites.

You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do We Share the Information We Collect with Third Parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us, such as:

We will likely share your personal information, and possibly some non-personal information, with these third parties.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties.

We may also disclose personal and non-personal information:

Where and When Is Information Collected?

Exola will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use The Information We Collect?

We use your information for:

How Do We Use Your Email Address?

By submitting your email address on this app, you agree to receive emails from us.

You can unsubscribe anytime using the opt-out link.

We:

Order-related emails are used only for order updates.

How Long Do We Keep Your Information?

We keep your information only as long as necessary to:

After that, we:

How Do We Protect Your Information?

We implement security measures including:

However, we cannot guarantee absolute security.

Could My Information Be Transferred to Other Countries?

Exola is incorporated in Nigeria.

Your data may be transferred and stored globally, including countries without strict data protection laws.

Is the Information Collected Secure?

We use:

However:

Can I Update or Correct My Information?

You can:

Verification may be required.

Some data may remain in backups.

Personnel

If you are a Exola worker or applicant:

Sale of Business

Information may be transferred in case of:

Affiliates

We may share your data with Corporate Affiliates.

They will follow this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Nigeria.

Your Consent

By using Exola:

Links to Other Websites

We are not responsible for third-party websites linked from our platform.

Advertising

We may display third-party ads.

We are not responsible for:

Cookies for Advertising

Cookies:

Cookies

We use cookies to:

Disabling cookies may affect app performance.

Blocking and Disabling Cookies

You can disable cookies via browser settings.

However:

Remarketing Services

We use remarketing.

What Is Remarketing?

Showing ads to users who previously visited the app.

Kids' Privacy

We do not collect data from children under 13.

If detected, we remove such data.

Changes To Our Privacy Policy

We may update this Privacy Policy.

Continued use means acceptance of updates.

Third-Party Services

We may include third-party content and links.

We are not responsible for:

Contact Us

Don't hesitate to contact us if you have any questions: